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Telephone befriending service

Aged 65 or over?

Has the lockdown left you feeling lonely or socially isolated and could you benefit from having someone new to chat to? Maybe you live alone, or maybe you live with a partner or family but it would still be nice to talk to someone new.

We recognise that people have had less opportunity to meet socially and our face to face activities have been reduced due to the pandemic but we are still here to help you feel connected.

We are delighted to be offering a check in and chat Telephone Befriending Service to existing and new clients over 65 affected by cancer.

Our friendly, sociable Telephone Befriending Volunteers are here to make regular calls to clients over a time-limited period.  They are great listeners and clients will have the opportunity to chat socially about how they are feeling, their hobbies and interests, as well as learning about the various services, wellbeing classes, support groups and activities we can offer remotely.  There is also the opportunity to join in the sociable weekly online get together, especially for befriended clients, where clients can chat or play a quiz or bingo.

Here are some quotes from clients who have tried the service already:

“My befriender was very friendly, I looked forward to her calls and I felt able to discuss anything with her”.

Befriending client

“It was really good to be able to speak to someone outside the family bubble. My befriender was very good, made me relax straight away, and I really looked forward to our weekly chat. The hour flew by”.

Befriending client

“The befriending idea is a good idea. I was very pleased to receive calls, they were rewarding, and I don’t think bored my befriender”.

Befriending client

“The service was very good, and always on time”.

Befriending client

“I enjoyed the discussions and they brought a sense of relief. It took me down memory lane”.

Befriending client

“It was a very pleasant experience, and it made a change to talk to someone different who you didn’t actually know”.

Befriending client

“It was really nice to have someone ringing me up on a regular basis”.

Befriending client

“My befriender was a lovely lady, and we had things in common that we could talk about. My daughter has given me an old ipad so I would like to try and join some of the online services”.

Befriending client
To refer someone to this service or register your interest please contact us on 020 8321 6300 or email:

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